ACCOUNT AND DATA DELETION · Updated October 9, 2026

Request account deletion.

Email [email protected] from the email address associated with your MultiPlay account, with the subject “MultiPlay account deletion.” State that you want your account and associated data deleted. Do not send a password, sign-in code, card number, or identity document in the initial request.

  1. We verify that the request belongs to your account. If you cannot use your account email, contact us to discuss verification.
  2. We review any active subscription with you so the request also addresses future billing. Disconnecting social sign-in or uninstalling the app alone does not cancel a subscription.
  3. We remove the MultiPlay authentication account and associated account and usage records, subject to necessary payment, security, backup, and legal retention. We confirm the outcome or explain any data that must be retained.

Social sign-in

You can also remove MultiPlay from the connected-app settings of Google, Discord, or Facebook. This stops the provider connection; it does not by itself delete your MultiPlay service records or cancel Stripe billing. Use the request above for account and data deletion.

Local app data

Server-side deletion does not erase files on your computer or delete your Microsoft/Xbox accounts. Remove local profiles and stored sessions using the app's controls. Contact us if you need help locating and removing remaining MultiPlay app data.

Manage billing first

If you want to keep your account and stop future renewal, use Manage billing in the app or on the website. Your subscription access normally continues until the paid period ends.